Terms & Conditions
Last Updated: 26/01/2026
These Terms and Conditions govern the use of the ASV Sign website. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please do not use the website.
1. Website Owner and Services
This website is owned and operated by ASV Sign. The website provides information about our BSL services and allows users to make enquiries or book services. These Terms form a legally binding agreement between ASV Sign and all users of the website.
2. Eligibility to Use the Website
To use this website or book services, you must be at least 18 years old or the legal age in your jurisdiction, have the legal authority to enter into a binding agreement, and use the website only for lawful purposes. If access to this website is restricted or illegal in your location, you must not use it.
3. Bookings and Payments
When booking services through the website, you confirm that you have read and understood the service description before booking, your booking constitutes a legally binding agreement with ASV Sign, prices may change at any time without prior notice, and payments are processed securely through Wix’s PCI-DSS compliant payment system.
4. Cancellations and Refunds
Cancellations made at least 48 hours in advance are eligible for a full refund or rescheduling. Cancellations within 48 hours of the scheduled service are non-refundable but may be rescheduled at ASV Sign’s discretion. No-shows are non-refundable and non-reschedulable. To cancel or reschedule, please contact Adèle as soon as possible.
Privacy Policy
Last Updated: 26/01/2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website. By using this website, you agree to the practices described below.
1. Information We Collect
When you visit or interact with our website, we may collect the following information. Personal information you provide, such as your name, email address, and payment details when you contact us, request a quote, or book services. Automatically collected information, including IP address, browser type, device information, and browsing activity collected through cookies and analytics tools. Payment information is securely processed via Wix’s payment system, which complies with PCI-DSS security standards. ASV Sign does not store or have access to your full payment details.
2. How We Collect Information
We collect information when you submit a contact or enquiry form, book or pay for services through the website, or browse the website using cookies and analytics tools to improve performance and usability.
3. Why We Collect Your Information
Your information is collected to operate and maintain the website, respond to enquiries and provide requested services, process bookings and payments, communicate with you regarding services, updates, or customer support, and analyse website usage to improve user experience.
4. How Your Information Is Stored and Shared
Our website is hosted on Wix.com, which stores data on secure servers protected by firewalls. Payment transactions are processed in compliance with PCI-DSS standards. We do not sell, rent, or trade your personal data. Information is only shared when required by law, necessary to provide services such as payment processing, or needed to protect against fraud, security risks, or misuse of the website.
5. Cookies and Tracking Technologies
This website uses cookies to improve functionality and performance. Cookies help recognise returning visitors, monitor website performance and security, and enable smooth navigation and form submissions. Wix standard cookies may include XSRF-TOKEN, hs, svSession, SSR-caching, TS cookies, bSession, fedops.logger.sessionId, _wixAB3, server-session-bind, and client-session-bind. You can manage or disable cookies through your browser settings or by using the cookie banner on our website. More information is available at allaboutcookies.org.
6. How We Communicate With You
We may contact you by email if you have submitted an enquiry, booked a service, or requested information or updates. We do not send marketing emails unless you have chosen to receive them. You can opt out at any time.
7. Your Rights and Withdrawing Consent
You have the right to request access to the personal data we hold about you, request corrections or deletion of your data, and withdraw consent for communications or data processing. To make a request, please contact Adèle at asv.sign@gmail.com.
Accessibility Policy
Last Updated: 26/01/2026
ASV Sign is committed to making our website accessible to all users, including people with disabilities. We strive to ensure that everyone can access, navigate, and use our website with ease.
Our Commitment to Accessibility
We aim to make our website compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as supported by the accessibility tools and features provided by Wix. These guidelines help make web content more accessible for people with visual, hearing, motor, and cognitive disabilities.
Accessibility Features on This Website
This website has been built using Wix’s accessibility tools and includes features designed to improve usability for all visitors. These features may include compatibility with screen readers, keyboard navigation support, clear heading structures, readable text contrast, alternative text for images where appropriate, and logical page layouts.
Use of Assistive Technologies
Our website is designed to be compatible with common assistive technologies such as screen readers, screen magnifiers, and keyboard-only navigation. We regularly review the site to ensure these tools function as intended.
Limitations and Ongoing Improvements
While we make every effort to ensure full accessibility, some areas of the website may not yet be fully accessible due to ongoing updates or third-party content. We are continually working to improve accessibility and address any issues as they arise.
Feedback and Support
If you experience any difficulty accessing content on this website, or if you have suggestions for improving accessibility, we encourage you to get in touch. Your feedback helps us make meaningful improvements.
Contact for Accessibility Support
If you need assistance or wish to report an accessibility issue, please contact Adèle at asv.sign@gmail.com. We aim to respond to accessibility-related enquiries as quickly as possible.